Terms & Conditions

Welcome to z96, Bangladesh's trusted online gaming destination for cricket betting, live casino, slots, and crash games. These Terms & Conditions ("T&C") govern your access to and use of the z96 website at https://z96.onl and all associated services. By registering an account, making a deposit, or placing a wager on z96, you confirm that you have read, understood, and agree to these T&C in full.

z96 reserves the right to update, modify, or replace any part of these Terms & Conditions at any time. Amendments take effect from the moment they are published on the website. It is your responsibility to check this page periodically to stay informed of any changes. Continued use of z96 following any modification constitutes acceptance of the revised T&C.

1. Eligibility & Player Requirements

To register and use z96, you must meet the following eligibility criteria at all times:

• You must be at least 21 years of age. Players under 21 are strictly prohibited from accessing the platform.
• You must provide accurate, truthful, and up-to-date personal information when registering your account. Providing false details is a direct violation of these T&C and may result in immediate account termination.
• Each individual is permitted to hold only one (1) active account on z96. Duplicate accounts are prohibited and may be closed without prior notice, with balances forfeited.
• You must not be located in a jurisdiction where online gambling is explicitly prohibited under local law. It is your responsibility to ensure compliance with the laws applicable in your region.

2. Account Registration & Verification

Creating a z96 account is free of charge. During registration you will be asked to provide your name, date of birth, email address, and a valid mobile number registered in Bangladesh. All information must be accurate and must match your government-issued identification documents.

z96 may require you to complete a KYC (Know Your Customer) verification process before processing your first withdrawal or upon request. This may involve submitting a scanned copy or photograph of a valid national ID (NID), passport, or driving licence, along with proof of payment method ownership. Failure to complete KYC within the specified timeframe may result in account restrictions.

• Keep your login credentials — including your username and password — strictly confidential. Never share them with another person.
• You are solely responsible for all activity carried out under your account. Notify z96 support immediately if you suspect any unauthorised access to your account.
• z96 reserves the right to close or suspend an account at any time if we determine, in our sole discretion, that a player has breached these T&C, acted fraudulently, or poses a risk to the integrity of the platform.

3. Deposits & Withdrawals

z96 supports Bangladeshi Taka (BDT) as the primary currency. All account balances, deposits, wagers, and withdrawals are denominated in BDT. We support the following payment channels for Bangladeshi players:

• Mobile Banking: bKash, Nagad, Rocket, and Upay are accepted for both deposits and withdrawals.
• Minimum Deposit: The minimum single deposit amount is ৳200. Deposits below this threshold will not be credited to your account.
• Withdrawal Processing Time: Withdrawal requests are typically processed within 24 to 72 hours, subject to successful KYC verification and compliance review.
• Deposit Integrity: All deposited funds must originate from a payment method registered in your own name. Third-party payments are strictly prohibited.

z96 is not responsible for delays caused by third-party payment processors, network outages, or bank-side processing times. If you experience an issue with a deposit or withdrawal, contact our support team at [email protected] with your transaction details.

4. Bonuses, Promotions & Wagering Requirements

z96 periodically offers welcome bonuses, reload bonuses, free spins, and other promotional incentives. All such offers are subject to the following general conditions:

• Each bonus is subject to a defined wagering requirement. The standard rollover for a welcome bonus is 15x the bonus amount, unless stated otherwise in the specific promotion page.
• Bonuses are valid for a maximum of 30 calendar days from the date of issuance. Unused bonus credit and any associated winnings will be forfeited after this period expires.
• Bonuses may only be used for eligible games as specified in the promotion terms. Certain high-RTP or low-edge games may be excluded from bonus wagering.
• z96 reserves the right to withdraw, modify, or cancel any bonus or promotion at any time without prior notice, including in cases of suspected abuse.

Multiple accounts created to claim the same bonus more than once constitute bonus abuse. Players found engaging in bonus abuse will have their accounts suspended and forfeited balances.

5. Prohibited Activities

The following activities are strictly forbidden on z96 and will result in immediate account suspension, forfeiture of funds, and potential legal action:

• Using automated bots, scripts, or software to place bets, exploit system errors, or gain an unfair advantage over other players.
• Engaging in money laundering, fraud, or any other financial crime using z96 as a vehicle. All suspicious transactions are reported to the relevant authorities.
• Opening more than one account on z96, whether under the same or different personal details, with the intent to circumvent platform rules or claim multiple bonuses.
• Colluding with other players, manipulating game outcomes, or sharing confidential account information with third parties.

6. Intellectual Property

All content published on z96 — including but not limited to logos, brand name, game graphics, interface designs, written copy, structural layouts, and software — is the exclusive intellectual property of z96 or its licensed partners. You are granted a limited, non-transferable, revocable licence to access and use the platform for personal, non-commercial purposes only. Reproduction, redistribution, scraping, or commercial exploitation of any z96 content without express written permission is strictly prohibited and may result in civil or criminal liability.

7. Limitation of Liability

z96 provides its services on an "as-is" and "as-available" basis. To the fullest extent permitted by applicable law, z96 disclaims all warranties — express, implied, statutory, or otherwise — including warranties of merchantability, fitness for a particular purpose, and non-infringement. z96 does not guarantee that the platform will be uninterrupted, error-free, or free from viruses or other harmful components.

Under no circumstances shall z96, its directors, employees, or partners be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your access to or use of the platform, including loss of profits, data, or goodwill. z96's total aggregate liability for any claim arising from these T&C shall not exceed the total amount deposited by you in the 30-day period immediately preceding the event giving rise to the claim.

8. Privacy & Data Protection

z96 is committed to protecting the personal data of all registered players. The collection, storage, and processing of your personal information is governed by our Privacy Policy, which forms an integral part of these T&C by reference. By accepting these T&C, you also consent to the data practices described in our Privacy Policy. We use industry-standard SSL encryption to protect data in transit and store all player data on secured servers. We do not sell or share your personal data with unaffiliated third parties, except where required by law.

9. Amendments to These Terms

z96 may revise these Terms & Conditions at any time by publishing an updated version on this page. The "Last Updated" date at the top of this document will reflect the date of the most recent revision. Where changes are material, z96 may also notify registered players via email or on-platform notification. Your continued use of the platform after any such changes constitutes your acceptance of the new terms. If you do not agree with any revision, you must immediately cease using z96 and contact our support team to discuss the closure of your account.

10. Governing Law & Dispute Resolution

These Terms & Conditions and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with applicable law. z96 is committed to resolving disputes in good faith. In the first instance, any complaint or dispute should be submitted in writing to [email protected]. z96 will endeavour to respond to all formal complaints within 10 business days. If a dispute cannot be resolved through direct negotiation, both parties agree to pursue resolution through a mutually agreed alternative dispute mechanism before escalating to formal legal proceedings.

11. Contact Us

If you have any questions, concerns, or feedback regarding these Terms & Conditions, our support team is available around the clock to assist you. We are committed to providing clear, timely, and helpful responses to all player enquiries.

Email us at: [email protected]